Ingest leads from every marketing channel in real-time, eliminate duplicate inquiries, and automatically assign prospects to top-performing brokers based on weighted rules.
Every phase is governed by strict role hierarchies, automated timers, and real-time activity logging.
Leads stream into the central intake endpoint via native Webhooks and REST APIs with zero manual copy-pasting.
Incoming records are normalized through international phone verification and cross-referenced with existing databases.
Appends new note to existing lead history and alerts the assigned agent rather than creating confusing duplicate accounts.
Distribute leads instantly using configurable algorithmic routing rules based on availability, territory, or agent capacity.
Enforce response times. If an agent does not contact a new lead within 15 minutes, automated escalation alerts are dispatched.
"No Answer" Flow: Automatically generates scheduled callback task and sends WhatsApp template.
"Overdue SLA": Escalates notification to Team Leader or Sales Manager for re-assignment.
Track exact client progression with strict audit logging for every stage transition.
When a lead reaches "Closed / Sale Confirmed", the system automatically calculates hierarchical commissions with zero manual calculations.
Gain total visibility into lead acquisition costs, agent velocity, SLA compliance, and conversion ratios.
Permissions are strictly enforced at the server & API level across all 6 administrative tiers.
| Role | Lead Visibility Scope | Transfers & Actions | Commission Visibility |
|---|---|---|---|
| Sales Agent | Own assigned leads and personal activity records | Create & Edit own leads; Log calls/meetings | Own earned commission statements |
| Team Leader | All leads and activities across assigned sales team | Reassign team leads; Escalate SLA overdues | Team override & personal commission |
| Sales Admin | Configured sales operations scope & data imports | Bulk CSV imports, lead pool management | Configured operational reports |
| Sales Manager | Complete sales pipeline, agent & team performance | Manage commission rules & approval thresholds | Departmental commission payouts |
| Sales Director | Organization-wide executive visibility & multi-branch | Enterprise policy, quotas & branch restructuring | Full company commission ledger |
| Super Admin | Total system-wide governance & raw database audit | Integrations, API keys, role matrix configuration | Complete financial & audit history |
Schedule a customized 1-on-1 walkthrough with a WingsClient solutions engineer and see how our automated pipeline accelerates your sales velocity.
Book A Live LeadFlow Demo